Enterprise Architecture for Enhancing Self-Service Offerings in Digital Channels Within the Telecommunication Industry. INOVTEK Polbeng - Seri Informatika, [S. l.], v. 10, n. 1, p. 581–590, 2025. DOI: 10.35314/49hv4a67. Disponível em: https://jurnal.polbeng.ac.id/index.php/ISI/article/view/440.. Acesso em: 3 apr. 2025.