Sentiment Analysis of BPD DIY Mobile Banking Application Using SVM and KNN Methods. Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika), [S. l.], v. 10, n. 2, p. 934–944, 2025. DOI: 10.35314/qyebc428. Disponível em: https://jurnal.polbeng.ac.id/index.php/ISI/article/view/594.. Acesso em: 30 jun. 2026.