User Satisfaction Analysis of the Website Using the E-Servqual Method. Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika), [S. l.], v. 10, n. 2, p. 1026–1034, 2025. DOI: 10.35314/m9a6r812. Disponível em: https://jurnal.polbeng.ac.id/index.php/ISI/article/view/619.. Acesso em: 30 jun. 2026.