Applying Clustering Techniques for Customer Segmentation Based on Shipping Behavior, Cost, and Satisfaction in Logistics Services. Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika), [S. l.], v. 11, n. 1, p. 452–462, 2026. DOI: 10.35314/h62gy548. Disponível em: https://jurnal.polbeng.ac.id/index.php/ISI/article/view/1500.. Acesso em: 22 jul. 2026.