Analysis of the Impact of the Implementation of IT Service Management on the Operational Efficiency of PT Sinergis Utama Informasi Transformasi. INOVTEK Polbeng - Seri Informatika, [S. l.], v. 9, n. 2, p. 690–701, 2024. DOI: 10.35314/tsnq8518. Disponível em: https://jurnal.polbeng.ac.id/index.php/ISI/article/view/138.. Acesso em: 19 jan. 2025.