Analysis of IT Helpdesk Ticketing System on Alibaba Cloud Elastic Compute Service. INOVTEK Polbeng - Seri Informatika, [S. l.], v. 9, n. 2, p. 513–525, 2024. DOI: 10.35314/9hwv1e47. Disponível em: https://jurnal.polbeng.ac.id/index.php/ISI/article/view/91.. Acesso em: 21 nov. 2024.