“BPMN Modeling and Information System Development at PT Maha Tour Medan Using a Design Thinking Approach”. INOVTEK Polbeng - Seri Informatika 10, no. 3 (November 15, 2025): 1656–1665. Accessed January 20, 2026. https://jurnal.polbeng.ac.id/index.php/ISI/article/view/1242.