“Analysis of the Impact of the Implementation of IT Service Management on the Operational Efficiency of PT Sinergis Utama Informasi Transformasi”. INOVTEK Polbeng - Seri Informatika 9, no. 2 (October 24, 2024): 690–701. Accessed January 19, 2025. https://jurnal.polbeng.ac.id/index.php/ISI/article/view/138.