An Analysis on Service Improvement for Exporters and Importers in Processing International Trade Documents Based on Customs-Excise Information System Automation (CEISA 4.0) at the Pontianak Customs and Excise Office. Inovbiz: Jurnal Inovasi Bisnis Seri Manajemen, Investasi dan Kewirausahaan, v. 4, n. 2, p. 125–135, 28 Dec.2024.